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Essential deliveries, redefined

Deliver more in less time with a local first network

Real time inventory, smart routing, and delightful returns built for brands, D2C stores, and marketplaces.

Live Inventory
10-30 min delivery
AI Powered Routing
Live Orders
1,248
AI Optimized
Packed
128
Out for Delivery
423
Attempted
39
Delivered
658
Updated a moment ago

How FirstStore Works

Simple steps, powerful outcomes.

1

Create Listings

Add products, prices, locations, and delivery windows.

2

Smart Routing

Orders auto-routed to nearest store or hub for fastest ETA.

3

Verify & Pack

2-step QC, tamper-proof seal, real-time SLA tracking.

4

Deliver & Settle

Customer signs on device; payouts settle automatically.

Why Choose FirstStore?

The infrastructure your operations deserve.

Franchise-first model

We own the stores, so you get consistent quality and reliable service every time

Live Inventory Sync

What you see is what's actually in stock—no more disappointments at checkout

AI Powered Routing

Riders take optimized routes in real-time, ensuring fastest possible delivery

Omni-channel Returns

Return via store or app—your choice. Flexible returns that work for you

Works in Low Bandwidth

Built for Every city too, optimized for all network conditions

Full Admin Control

Every order is monitored end-to-end with complete transparency and tracking

Franchise-first model

We own the stores, so you get consistent quality and reliable service every time

Live Inventory Sync

What you see is what's actually in stock—no more disappointments at checkout

AI Powered Routing

Riders take optimized routes in real-time, ensuring fastest possible delivery

Omni-channel Returns

Return via store or app—your choice. Flexible returns that work for you

Works in Low Bandwidth

Built for Every city too, optimized for all network conditions

Full Admin Control

Every order is monitored end-to-end with complete transparency and tracking

Franchise-first model

We own the stores, so you get consistent quality and reliable service every time

Live Inventory Sync

What you see is what's actually in stock—no more disappointments at checkout

AI Powered Routing

Riders take optimized routes in real-time, ensuring fastest possible delivery

Omni-channel Returns

Return via store or app—your choice. Flexible returns that work for you

Works in Low Bandwidth

Built for Every city too, optimized for all network conditions

Full Admin Control

Every order is monitored end-to-end with complete transparency and tracking

Join the FirstStore Network

Be part of a nationwide fulfillment grid.

2500+ Pincodes

National coverage with local-first service levels.

Same/Next Day

Urban speed with suburban reach at scale.

COD + Prepaid

Flexible payment options and instant settlement.

Multi-Channel

Website, marketplaces, and social commerce connected.

Delhi NCR Mumbai Bengaluru Hyderabad Chennai Pune Kolkata Ahmedabad

MS

Manoj Kumar

FirstStore Partner, Mumbai

"Joining FirstStore was the best business decision I made. Over 1,200 orders in my first month, and the technology makes everything so easy to manage. The support team is always there when I need help. Joining FirstStore was the best business decision I made. Over 1,200 orders in my first month, and the technology makes everything so easy to manage. The support team is always there when I need help."

4.5 rating

Why Partner With Us?

No franchise fees for the first 6 months

Complete technology and inventory management

Marketing support and customer acquisition

24/7 technical and operational support

Revenue sharing from day one

Investment starting from ₹5 lakhs. ROI within 12-18 months.

Real-Time Inventory & Order Sync

Streaming

Instantly reflect stock changes across channels. Prevent overselling and auto-allocate inventory to the nearest node.

SKULocationOn-handReservedETA
FS-TEE-BLK-MDelhi Warehouse18221Today
FS-BTL-750Mumbai Hub905+1 day
FS-SHO-42Bengaluru Store #23412Low
FS-BAG-URBHyderabad Hub612Today

Hassle-Free Returns & Refunds

Reverse pickups with doorstep QC, automated refunds, and instant exchanges keep customers delighted while protecting margins.

One-tap initiation

Portal + WhatsApp + API

Fraud checks

Image/IMEI verification

Smart routing

Nearest hub allocation

Instant exchange

Deliver replacement first

12K
Successful returns/mo
4.8★
Post-return CSAT
<2%
Abuse rate

AI-Powered Smart Systems

Automation that drives outcomes.

Demand Forecasting

Predictive models drive replenishment and promos.

Risk Engine

Auto-flag RTO/fraud patterns before ship.

SLA Optimizer

Learns from routes to beat ETAs consistently.

Inventory Locking

Prevents overselling and automatically syncs

25%
Lower Costs
99.2%
On-time Rate
67%
Fewer Support Tickets
5x
Faster Replacements

Complete Admin Control

Operate confidently with powerful tools.

FirstStore Dashboard

Live

₹ 2.4 L

Today Revenue

₹ 2.4 L

Active Users

Order #165YUT
Assigning Delivery Partner
Order #165UUT
Items Being Picked
Order #175YUT
Out for Delivery
Order #175YIT
Items Being Picked

Comprehensive Monitoring

Rider Heatmap

Real-time visualization of rider locations and delivery density across your service area

Support Console

Track every order from placement to delivery with detailed status updates

Analytics

Track every order from placement to delivery with detailed status updates

SLA Compliance Alerts

Instant notifications when delivery times exceed targets or issues arise

Ready to upgrade your delivery experience?

Try FirstStore free for 14 days. No credit card required.

FirstStore logoFirstStore

Essential deliveries. Redefined. Get groceries and essentials from nearby FirstStores in 10–30 minutes with real-time inventory.

info@firststore.co.in

+91 7011112666

301, E-Wing, Tandice69, Near Gundavali Metro Station, Prakashwadi Road, Andheri East, Mumbai - 400099

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